Working with Links
Add a Link
Step 1:
Inside a Jira issue, click the "Add" button. A form will appear inline, allowing you to enter:
- Embedded URL – The link to your Freshdesk design.
- Title – A meaningful name for the design. (optional)
Step 2:
View a Link
Step 1:
Inside a Jira issue, locate the link you wish to view and click the view icon associated with that link.
Step 2:
An inline popup will appear displaying your Freshdesk. You can also click to enable full screen viewing.
Edit a Link
Step 1:
Inside a Jira issue, find the link you want to edit and click "Edit" from the link dropdown. A form will appear inline, allowing you to edit the following:
Step 2:
- Embedded URL: The link to your Freshdesk design.
- Title: A meaningful name for the design. (optional)
Click the save button again to add your Freshdesk link to the Jira issue.
Delete a Link
Step 1:
Inside a Jira issue, locate the link you wish to remove.
Step 2:
Step 3:
Select Delete from the menu options.
Step 4:
You will be prompted to confirm if you want to delete this Freshdesk link.