Working with Links

Add a Link


Step 1:

Inside a Jira issue, click the "Add" button. A form will appear inline, allowing you to enter the following details:

Step 2:

Click the Add button again to add your ServiceNow link to the Jira issue.


View a Link


Step 1:

Inside a Jira issue, find the link you want to view and click the view icon for that link. An inline popup will appear showing your ServiceNow.

Step 2:

You can also click this for full screen viewing.

Edit a Link


Step 1:

Inside a Jira issue, find the link you want to edit and click "Edit" from the link dropdown. A form will appear inline, allowing you to edit the following:

Step 2:

Click the save button again to add your ServiceNow link to the Jira issue.

Delete a Link


Step 1:

Inside a Jira issue, navigate to the specific ServiceNow link you wish to remove.

Step 2:

Click the menu for that link and select "Delete." You will be prompted to confirm if you want to delete this ServiceNow link.