Key Features

Feature 1:
Add Links:
Embed Freshdesk links directly into Jira issues for quick access to spreadsheets. This feature ensures you have all the necessary data at your fingertips without leaving the Jira interface, streamlining your workflow.

Feature 2:
Edit Links:
Update or modify embedded Freshdesk links as the spreadsheet changes. Keep your data current and relevant by ensuring the links always point to the latest version of your Freshdesk spreadsheets.

Feature 3:
Remove Links:
Remove links when they are no longer relevant. Simplify your Jira issues by keeping only necessary links and reduce clutter by easily removing outdated or obsolete links.

Feature 4:
View Links in Preview and Full Screen:
Preview Freshdesk content within Jira or expand it to full screen for a comprehensive view. This flexibility allows users to view detailed information without navigating away from their current task.

Feature 5:
Sort Links:
Organize Freshdesk links by custom criteria, name, or date. This feature provides an efficient way to manage multiple links and quickly locate the information you need.

Feature 6:
Realign Links:
Adjust the positioning of Freshdesk links within the Jira issue. Personalize your workspace by reordering links to match your workflow preferences and enhance accessibility.

Feature 7:
View Links in List or Tile View:
Toggle between list or tile layout for viewing links. Choose the best view for your needs, whether it's a compact list or a more visual tile layout, enhancing the way you interact with the data.

Feature 8:
Manage Permissions:
Control who can view and interact with Freshdesk links embedded in Jira. Ensure data security and relevance by managing user permissions, giving the right people the right access.

Feature 9:
View Link History:
Access the history of changes made to each Freshdesk link. Maintain a transparent and accountable record of modifications to track link updates and reasons for changes.