Key Features

Feature 1:
Add Links: Embed Zendesk links directly into Jira issues for quick access to spreadsheets. This facilitates seamless navigation and allows team members to access relevant Zendesk documentation or spreadsheets directly from their Jira dashboard.

Feature 2:
Edit Links: Have the flexibility to update or modify embedded Zendesk links as the spreadsheet content changes. This ensures that the information is always current and corresponds with the project's evolving status.

Feature 3:
Remove Links: Easily remove links when they are no longer relevant, keeping your Jira issues clean and focused. This feature helps in maintaining clarity and prevents clutter in the project documentation.

Feature 4:
View Links in Preview and Full Screen: Preview Zendesk content directly in Jira or expand it to full screen for a more detailed view. This enhances the user experience by providing multiple viewing options.

Feature 5:
Sort Links: Organize Zendesk links by custom criteria, name, or date. This aids in efficiently managing and locating specific links pertinent to the Jira issue.

Feature 6:
Realign Links: Adjust the positioning of Zendesk links within the Jira issue to better align with your workflow and ensure that the most important documents are quickly accessible.

Feature 7:
View Links in List or Tile View: Toggle between list or tile layout for viewing links, providing flexibility in how information is displayed to suit different user preferences.

Feature 8:
Manage Permissions: Control who can view and interact with Zendesk links embedded in Jira. This feature maintains access security and ensures that sensitive information is only visible to authorized personnel.

Feature 9:
View Link History: Access the history of changes made to each Zendesk link, allowing users to track modifications over time and understand the evolution of shared information.